Camrivox Ltd. Flexor 500 User Manual

IP TelephoneUser ManualIssue 1.503/04/2007

IP Telephone User Guide10Buttons and LED indicatorsThe Flexor 500 contains a number of buttons and lights called LightEmitting Diodes (LEDs) that indi

IP Telephone User Guide11Indicator Type FunctionButton /LEDDo not disturb button.Pressing this directs all incoming calls to yourvoicemail. This can b

IP Telephone User Guide12CButton Cancel..Aborts current operation or deletes lastcharacter from entered data.During a call this disconnects the curren

IP Telephone User Guide13too large.ABC Numeric keys are used to enter text in uppercase.Keys are pressed repeatedly to cycle through thecharacters on

IP Telephone User Guide14Ports and connectionsThe rear panel contains the ports for the unit's data and powerconnections.Figure 3-3 - Flexor 500

IP Telephone User Guide154 Configuring the deviceThis chapter provides basic instructions for connecting the Flexor 500 toyour PC and to the Internet

IP Telephone User Guide16Connect one end of the handset cable to the socket on the left side of theFlexor 500 base and the other end to the handset.St

IP Telephone User Guide17Once this screen is shown it should be possible to make calls.If you wish to manually change the network setting see sectionN

IP Telephone User Guide18This shows the IP address assigned to the phone which can be enteredinto the browser.The exact address may vary but should ha

IP Telephone User Guide19There is a message area towards the top of the page that shows thecurrent status. If your telephone has not been configured t

IP Telephone User Guide2The Flexor device, Camrivox and the Camrivox device are registeredtrademarks of Camrivox Ltd. All other trademarks acknowledge

IP Telephone User Guide20Click on Next >. Now enter your VoIP account details:Your ITSP should have provided you with a user name and password,eith

IP Telephone User Guide21If there is a PC is connected through the PC port on the device, test theInternet connection from this PC. To do this, open a

IP Telephone User Guide225 Making and receiving phone callsThis chapter describes how to use the Flexor 500 to make and receivephone calls.Receiving c

IP Telephone User Guide23The display shows the dialled digits as they are entered. If an incorrectdigit is pressed then the C button can be used to de

IP Telephone User Guide24Selecting namesIt is possible to search the list of contacts in two different ways.The quickest method is to type the first f

IP Telephone User Guide25Call historyThe Flexor 500 holds lists of recent calls received and made. A maximumof 60 calls can be stored. These are held

IP Telephone User Guide26Ending callsAt the end of a call there are two ways to disconnect.If there is only a single call active this can be ended by

IP Telephone User Guide27Using the address bookYou can dial a number from your PC using the Flexor 500 built-in Addressbook. Follow the procedure belo

IP Telephone User Guide286 Using advanced phone featuresOne of the advantages of VoIP is that it offers advanced telephony featuressuch as:Putting a

IP Telephone User Guide29Attended transfer – where you speak to the recipient of thetransferred call before transferring the incoming call to them.B

IP Telephone User Guide3Table of ContentsIP Telephone User Manual...1 1 Introduction...

IP Telephone User Guide30Do-not-disturbThe Do-not-disturb feature has a button with an associated LED to indicatethe state.The call features menu has

IP Telephone User Guide31Forward busyIf an incoming call arrives while the telephone is busy the new call can beautomatically forwarded to another ext

IP Telephone User Guide32Conference calls (3 Way Calls)This feature allows three people to take part simultaneously in aconference.The feature is acce

IP Telephone User Guide33VoicemailMost ITSP companies provide a voicemail facility so that callers can leavemessages if the call is not answered.The F

IP Telephone User Guide34In this second example there is a conference with Laura Jones andAndrew Wilson. There was a missed call on line 3.Call Waitin

IP Telephone User Guide357 Managing the device from the menusThe menu system on the Flexor 500 provides a convenient way to adjustmost of the settings

IP Telephone User Guide36TheMoresoft key provides access to a screen with details of the Internetsettings. These show the current IP address, netmask,

IP Telephone User Guide37The RTP and SIP DSCP are used by some service providers to give priorityto voice traffic over other network traffic. The valu

IP Telephone User Guide38ScreenThe screen has a backlight feature to make it easier to see in certainlighting conditions. This is activated while the

IP Telephone User Guide39There are also options to set the audio codec and DTMF mode. Theseshould not require adjusting for normal use.If your device

IP Telephone User Guide47 Managing the device from the menus...35 Network settings...

IP Telephone User Guide40The item to change is selected using the up and down arrows. TheChngesoft key is used to alter the selected item. TheApplysof

IP Telephone User Guide41The firmware menu option provides the option to check for new firmwareand to see the current firmware version number. This ma

IP Telephone User Guide42Once the new firmware has been downloaded it is automatically installed.This process can take up to 30 seconds and must not b

IP Telephone User Guide43DiagnosticsThe diagnostics provide information that may be useful for technicalsupport queries. It takes a few seconds to gat

IP Telephone User Guide448 Managing the device using web pagesThe Flexor 500 includes a series of Web pages that can be used to manageall aspects of t

IP Telephone User Guide45The web page address can be found from theIP addressmenu itemon the device.For more information on discovering the network ad

IP Telephone User Guide46Managing accountsIt is not possible to change your account details if your Flexor500 was automatically configured by your Voi

IP Telephone User Guide472. Click on Reboot to reboot the device. The web browser is closedand the device is rebooted.The new VoIP account settings wi

IP Telephone User Guide48Click on Save Settings when you have added all the details for the newaccount.The Accounts page will be displayed and from

IP Telephone User Guide49Click on the radio button alongside the time format you require in theTime format field.Click on Save Changes.The Home page

IP Telephone User Guide5Uninstalling the software... 72 13 Specification...

IP Telephone User Guide50The address book has several purposes:To look up the name of incoming calls, and present the name of thecaller instead of th

IP Telephone User Guide51In addition, any future calls received from any of the numbers associatedwith this caller will be displayed on your PC using

IP Telephone User Guide52A number of different actions are possible for an incoming call:Ring the phone as normal; eventually ringing-out to voicemai

IP Telephone User Guide53Setting divert on busyThis feature allows incoming calls to be redirected to another number ifthe telephone is busy.This requ

IP Telephone User Guide549 Advanced configuration optionsThis section details the following advanced configuration options:Voice Volume SettingsCODE

IP Telephone User Guide55The values can be changed using the + and – buttons or by entering anumber between 1 and 10 in the appropriate volume setting

IP Telephone User Guide56Enter the Upstream bandwidth in Kbps (kilo bits per second). Note256 Kbps is typical for DSL.Changes can be saved by clicki

IP Telephone User Guide57Once you have saved settings the web browser will display a pagedescribing the network change that has been made and offers g

IP Telephone User Guide5810 LAN ProvisioningIntroductionLAN Provisioning allows centralised server based configuration for agroup of phones. Typically

IP Telephone User Guide59On a Linux DHCP server the following configuration would be typical:host My_Flexor500 {option domain-name-servers 192.168.0.1

IP Telephone User Guide61 IntroductionCongratulations on becoming the owner of the Flexor 500. You will now beable to make low-cost phone calls over t

IP Telephone User Guide60is as follows:Characters Description0, 1, 2, 3, 4, 5, 6,7, 8, 9, #, *Digits as dialled on phone.x Any digit.. (full stop) Rep

IP Telephone User Guide61LAN Provisioning error codesIf something goes wrong during LAN provisioning, an error code will bedisplayed on the screen of

IP Telephone User Guide6211 TroubleshootingThis chapter provides information to help you to diagnose any problemsyou may be having with your Flexor 50

IP Telephone User Guide63first starts up. This deletes all settings including any SIP account detailsand address book entries.Upgrading the firmwareDu

IP Telephone User Guide64Step 2 – Confirm update to new firmwareA window will be displayed showing the new version of firmware that isavailable:Click

IP Telephone User Guide65Step 4 – Firmware update completeIf the firmware update is successful you will see the following window:Click the here link t

IP Telephone User Guide66From the phone screenThe Flexor 500 shows the progress while starting up. If there are errorsthen these are shown as failures

IP Telephone User Guide67Message(s) Explanation/InstructionsInvalid gateway The network settings for the IP gateway are invalid.Check the IP address f

IP Telephone User Guide6812 Installing the Voice Connect applicationThis appendix describes how to install the Voice Connect applicationsoftware for W

IP Telephone User Guide69Click on Accept. The .NET Framework will be installed on your PC.The installation may take some time to complete.Step 2Once t

IP Telephone User Guide7Using this DocumentTypographical conventionsItalictext is used for items you select from menus and drop-downlists and the nam

IP Telephone User Guide70Step 3TheSelect Installation Folderwindow is displayed:Click onNextif you are happy with the settings shown in the window.To

IP Telephone User Guide71Step 4TheConfirm Installationwindow is then displayed, informing you that thesoftware can now be installed. Click onNextto be

IP Telephone User Guide72Step 7A Voice Connect application icon will appear in the Windows icon tray inthe bottom-right corner of your screen:Now that

IP Telephone User Guide7313 SpecificationThis appendix provides a complete technical specification of all thefeatures of the Flexor 500:Feature Specif

IP Telephone User Guide7414 Copyright noticesThis appendix contains all copyright notices associated with theFlexor 500.CamrivoxCopyright © 2007 Camri

IP Telephone User Guide75VovidaCamrivox products include software from Vovida Networks Inc, under thefollowing conditions:The Vovida Software License,

IP Telephone User Guide76Internet Software ConsortiumCamrivox products include software from the Internet SoftwareConsortium, under the following cond

IP Telephone User Guide82 Safety informationSafety adviceFor your safety, please adhere to the following safety instructions:Do not obstruct the venti

IP Telephone User Guide93 Getting to know the deviceParts checkYour package should arrive containing the following:1. Flexor 500 body2. Handset3. Hand